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picHOUSING BENEFIT

Applications and enquiries about Housing Benefit are dealt with by the Housing Benefits Office. You can get an application form from any of our Area Housing Offices. See USEFUL CONTACTS for details.
  1. Your Enquiry
  2. Housing Benefit
  3. Your Responsibilities
  4. Council Tax Benefit
  5. Council Tax Reductions

Your Enquiry

Who can claim for Housing Benefit and how can I claim?

Any tenant over 16 years old can claim provided they satisfy certain conditions. There are different rates for single people, couples and families. Some special rules apply to young people aged 16 and 17 and to students. You are assessed on your income, size of household, whether you are disabled or a pensioner, and any savings you may have. Applications for Housing and Council Tax benefits are handled by the Housing Benefit Office or Council Tax Office. You can get application forms from your Area Housing Office.

What if I have any savings?

For Housing Benefit, savings under a certain amount will be ignored. Any savings over that amount will reduce the amount of benefit you receive. If you have a large amount of savings or capital you will not get any benefit. Savings include: cash, money in banks or building society accounts, unit trusts, stocks and shares, income or capital bonds, premium bonds, and lump sum redundancy payments.

How is Housing Benefit paid?

Once your application has been approved, you will be notified in writing of the amount you will receive. This amount will be paid directly to us each week. If your benefit does not cover your rent in full, you will have to pay the difference to us. See RENTS.

What if my circumstances change?

If your circumstances change, you must inform us and we will inform your Housing Benefit Office immediately so you do not face a large bill for backdated repayment. Contact your Area Housing Office.

What if my application is not successful?

You have the right to appeal. You need to act quickly as there are time limits on appeals. Contact the Housing Benefit Office immediately. See USEFUL CONTACTS.

Can I claim other benefits?

There are a variety of benefits, each with different conditions. You can find out about these at the Benefits Agency (DSS) or Job Centre. See USEFUL CONTACTS.

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Housing Benefit

This is for tenants who are on low incomes or receiving welfare benefits to help with their rent payments. It will cover any supporting people charge you may need to pay but it will not cover garage rent, district heating, water rates or Council Tax.

Any person over 16 years old who is a named tenant in rented accommodation can apply.

The amount given depends on:

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Your Responsibilities

  1. It is your responsibility to ensure that your rent or any arrears you owe are paid even if you receive Housing Benefit.
  2. You must inform your Area Housing Office or Housing Benefit Office immediately of any change of circumstances that could affect the amount of benefit you are allowed.
  3. You will be sent a renewal form every year. If you do not send this back on time you may find your Housing Benefit doesn't get paid. You may then find you are building up rent arrears and these may not be covered by any future Housing Benefit you receive.

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Council Tax Benefit

This is for anyone who has to pay Council Tax.

The amount given depends on:

If you apply for Housing Benefit you do not have to make a separate claim for Council Tax Benefit.

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Council Tax Reductions

Some households can get reductions on their Council Tax, eg people who live alone or if a member of the household is a carer. The reduction applies even if you are not on benefits. It does not relate to your income.

logo imageIf you want to apply for a reduction on your Council Tax, contact the Council Tax Office.

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Your Enquiry | Housing Benefit | Your Responsibilities | Council Tax Benefit | Council Tax Reductions

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