GUTTERS AND DOWNPIPES

How high is the building? Is it more than 2 storeys high? Is any part likely to fall? If it has fallen, is it broken?
Which gutter or downpipe is it? Which parts are affected, eg: bracket, stop end, hopperhead?
What shape is it: half-round, square or ogee? Check the drawings above.
What is it made of: plastic, metal, asbestos or concrete? What colour is it?

Which is blocked: gutter or downpipe?
What is it made of: plastic, metal, asbestos or concrete? What colour is it?
How high is the building? Is it more than 2 storeys high?

Which gutter or downpipe is it?
If it is a wastepipe or soilstack, see DRAINS·WASTES.
Is it broken or cracked? See Gutter or downpipe broken above.
Where exactly is it leaking?
What is it made of: plastic, metal, asbestos or concrete? What colour is it?

Where is the gulley?
Have you tried clearing it yourself? You should try clearing leaves etc from gulleys before calling us.

Where is the gulley? You are responsible for replacing a gulley grid if the gulley only serves your home.

What is the problem?
Do you know what is causing it? Is it causing any other problems or damage?
How high is the building? Is it more than 2 storeys high?
Contact us with the details.