ELECTRICS

Contact us immediately TURN OFF THE ELECTRICITY BY SWITCHING THE MAINS TO 'OFF' AT THE CONSUMER UNIT. DO NOT USE OR TOUCH THE FITTING.

Is there a power cut? Are other properties in the area affected? If so, phone your electricity supplier.
See USEFUL CONTACTS.
Have you checked what might have caused the problem and then reset the switch (or mains fuse)? This is often caused by a bulb or faulty appliance. See HANDY HINTS: Resetting a Trip Switch.
Which fittings are affected: all lights, certain lights or certain sockets?

Which room is it in? Have you checked the fuse or trip switch? See HANDY HINTS: Resetting a Trip Switch.
Have you tried a new bulb, fluorescent tube or starter? You are responsible for this.

Which room is it in?
What is the problem? You are responsible for replacing pull cords and lampholder skirts.
What type of switch is it: single, double or a pullcord? Check the drawings above.
What type of lampholder is it: pendant or batten? Check the drawings above.

Which room is it in? Have you checked the fuse or trip switch? See HANDY HINTS: Resetting a Trip Switch.
If not working, is the appliance faulty? Has the fuse blown? Try using it in another socket.
What type of socket is it: single, double or cooker control unit? DO NOT USE OR TOUCH IT UNTIL FIXED.
Is it a TV socket? You are responsible for this unless it is part of a communal system.

Which room is the fan in?
Have you checked the fuse or trip switch? See HANDY HINTS: Resetting a Trip Switch.

Did you fit it yourself? If yes, you are responsible for it.
What is the problem? Contact us with the details.

What is the problem?
Do you know what is causing it? Is it causing any other problems or damage?
Contact us with the details.