Doncaster Council

Paying for services online

You can pay for many of your council bills online 24 hours a day, 365 days a year, whenever is most convenient for you using our secure payment system. All the bills you can pay for can be found on one page:

http://www.doncaster.gov.uk/Living_in_Doncaster/Payments/payments.asp

At the moment we can only accept payments online using a debit card. Once you have selected the type of bill you want to pay for you will be directed to our secure site to make your payment. You will know that you are on a secure site because you will see a closed padlock icon, either in the bottom right-hand corner of your browser window or at the side of your address bar.

Have your bill to hand and simply complete the details on the screen. If you choose to cancel your payment, you can do this at any time by selecting the 'Cancel' button. This will take you back to the Doncaster MBC home page and all the details you have entered will be deleted.

If you share your PC, or if you are using it in a library or Internet cafe, you should completely disconnect from Doncaster MBC to ensure that your card details remain secure when you have finished making your payment. Should you have any problems or queries regarding the secure Internet payments system contact us on:

Telephone Number: 01302 734673
Office Hours  08:30am to 5pm
E-mail cashiers.enquiries@doncaster.gov.uk

Payment Help

Account Number
Your Account Number is your reference number which you will be able to find on your Payment Bill.

Account Name
This is the name of the person which will appear above the postal address on the Payment Bill, and for which the account is to be paid. This should be entered exactly how the name appears on the bill e.g. Mr B P Jones, or Mr and Mrs B P Jones. If two names appear on the bill e.g. Mr B P Jones and Miss S S Smith, enter the first name only.

Address
Enter the first line of address for which the bill is to be paid.

Post Code
The postcode of the person for which the bill is to be paid, no spaces between the first and second parts of the postcode are needed.

Amount
This is the total of the payment to be made in pounds and pence. Enter the number of pounds in the first box and then select the second box to enter the pence. You do not need to enter the decimal point. Please check that the amount that you have entered is correct.

Alternative ways to pay your Council bills

If you decide that you would rather use a different way of paying your Council bills then you can always use our 24-hour, 7-day a week Automated Telephone Payment service. The system will accept payments for all the bills that you can pay for online. You can connect to the service by telephoning 0845 130 5910 on any touch-tone phone and the voice of one of our cashiers will take you through the steps of how to pay. Just have your debit card ready, along with the reference number of your intended payment.