Trading Standards Consumer Advice

eMail: trading.standards@doncaster.gov.uk | Telephone:  01302 737552 | Fax:  01302 737950 
Address: Regulation and Enforcement, PO Box 257, The Council House, College Road, Doncaster, DN1 1RN.

Consumer Advice Unit

For enquiries, information or complaints telephone Consumer Direct on 0845 4040506 or log on to www.consumerdirect.gov.uk

The Trading Standards consumer advice unit provides legal and practical advice to consumers related to the purchase of goods and services and the acquisition of credit. Very often consumers are unsure of their legal rights when purchasing consumer goods, particularly when some defect or problem is found. The advice unit tries to help consumers in these matters and often will contact a trader to advise them on the law and try to mediate between the parties if possible.

We have some consumer tips on:

The Office of Fair Trading publishes booklets and leaflets dealing with such matters as:

These booklets are available from the advice unit along with practical help in resolving consumer problems

For information please Tel: (01302) 737550 or 737552

They are also available from the Office of Fair Trading's Web Site

Last updated: 07 May 2008
Doncaster Council,
Council House, College Road,
Doncaster, DN1 1BR
Tel: +44 (0)1302 736000
eMail: General Enquiries