Benefits to the Consumer
Benefits of the Scheme to the Consumer
- Increases consumer confidence, traders have been audited / approved
- Complete piece of mind in the unfortunate event of our member becoming insolvent and ceasing trading. Our insurance policy will cover any cash deposits paid up front to the member
- Easy access to nominated senior representative at each dealership
- Training provided by Trading Standards to traders to provide competency in major legal areas
- Each member must have an effective customer complaints procedure, understood and implemented by all employees
- Consumer guide available at each dealership
Useful links to other Consumer Organisations :
For downloadable advice leaflets please visit the following website:
www.tradingstandards.gov.uk
Consumer Protection from Unfair Trading Regulations 2008 (CPR) can be downloaded below
Last updated: 22 December 2009
Approved Members
