Content tagged with: complaints
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Complaints - advocacy
www.doncaster.gov.uk/services/get-in-touch/complaints-advocacyWhat is advocacy?
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Unreasonable Behaviour Policy
www.doncaster.gov.uk/services/get-in-touch/unreasonable-behaviour-policyThe aim of this policy is to give officers guidance to help them identify circumstances where a service user or complainant’s behaviour could be classed as unreasonable and to aid their decisions in how to appropriately respond to such behaviour. This policy should be read in conjunction with the Council’s Complaints Policy.