Challenging Your Penalty Charge Notice

eMail: parking.services@doncaster.gov.uk | Telephone:  01302 735041 | Fax:  01302 862794 
Address: Doncaster Council, PCN Enquiries, PO Box 804, Doncaster, DN1 2YP.

Stage 1 – Objecting to Doncaster Council

If you wish, you can contact Doncaster Council immediately after you receive the Penalty Charge Notice (PCN). You should aim to do this within 14 days of receiving the PCN if you want to preserve the right to pay at the discount rate of £35 (higher rate) or £25 (lower rate). You will normally be asked to put your point in writing. 

State your case clearly and simply. If you have evidence to support your claims such as receipts or witness statements, send these in. (We recommend that you always send copies only and hold on to the originals). 

The Council will write back, either accepting or rejecting your challenge. If you have written within 14 days of receiving the PCN and the council reject your challenge, you should be offered the chance to pay at the discounted rate.

Stage 2 – Formal Representations to the local council

If the Council rejects your informal challenge and you don’t pay the charge, the Council will send a Notice to Owner to the person or company they believe to be the owner of the vehicle. By now, the full penalty charge will be payable of £70 (higher rate) or £50 (lower rate).

This notice goes to the person believed to be the owner of the car, because, under the Road Traffic Act 1991, it is the owner of the vehicle who is liable for any Penalty Charge Notices issued to it, irrespective of whom the driver was. This is known as owner liability.

If you receive a Notice to Owner, you can use the form to make formal representations to the Council. The Notice to Owner form itself details the legal grounds on which a formal representation may be made. You must make your representations within 28 days of receiving the form. 

Again, state your case clearly and simply. If you have evidence to support your claims, such as receipts or witness statements, send them in. (We recommend that you always send copies only and hold on to the originals).

If the Council waives the Penalty Charge Notice, you will receive a letter informing you of this. If they decide that the PCN should not be waived, you will be sent a letter explaining why. This is called a Notice of Rejection of Representations. With this letter, you should receive a form called a Notice of Appeal, allowing you to appeal to the independent Parking Adjudicator.

Stage 3 – Appealing to the Traffic Penalty Tribunal

You may only appeal to the Traffic Penalty Tribunal if you have first used the ‘Notice to Owner’ form to make representations to the Council that issued the PCN and have received their ‘Notice of Rejection of Representations.

Last updated: 20 August 2009
Doncaster Council,
Council House, College Road,
Doncaster, DN1 1BR
Tel: +44 (0)1302 736000
eMail: General Enquiries