Because a reminder letter is produced automatically and sent out by post, it was probably sent out before we received your payment. If you are worried about whether we received your payment, please contact us with your payment details and a member of staff will be happy to check for you.
It is important that you get in touch with the Revenue Team as soon as you realise there may be a problem with the invoice. This will avoid unnecessary recovery action. A member of our staff will be happy to help you with your query. If this is not possible, we will put you in touch with someone from the issuing department who can help you. For further information please see the page "What to do if you have a query about your invoice" for further details.
Unfortunately, yes. We need your signature on the form so that your bank will allow us to call money from it in respect of your invoice. If you have changed your bank or any other bank account details then you should contact the Revenues Section so that we can stop calls to your old bank account and send out a new form for you to complete. For details on how to contact us please see the page "How to Contact the Sundry Debtors Team".
Copy invoices can be requested from the Revenue Team. They will be sent out through the post and should be with you in approximately three days.
