Help for people affected by the flooding

eMail: emergency.planning@doncaster.gov.uk | Telephone:  01302 736956/ 736959/ 736950 or 736066 
Address: Unity House, Carr Lane, Hyde Park, Doncaster, DN4 5AA.

This page outlines what emergency financial help may be available to you from the Department of Work and Pensions.

Two types of help

There are two types of emergency financial help available for the most needy. The next two sections will help you find out if you might qualify.

For people whose homes have been flooded Jobcentre Plus can provide financial help through:

1. Crisis Loans   

Q: What are crisis loans?
A: As the name suggests, they are interest free repayable loans to help with immediate essential costs, for food, clothing or household items.

Q: Who is eligible?
A: You may be eligible if:
- You are facing danger to your health or safety.
- You have no other financial means such as savings. 
 
Q: How do I find out more information?
A: - Ask someone from Job Centre Plus, they will be able to take a claim if appropriate.
- Go on line to www.direct.gov.uk  

Q: How quickly will I get the money?
A: If you are eligible, you will be told straight away and payment will normally be by a cheque that you can cash at a Post Office.

Community Care Grants

Q: What are Community Care grants?
A: Community Care grants are non repayable grants to help to support vulnerable people living in the community by giving awards where e.g. They help people remain in the community rather than enter care or to ease exceptional pressures on families.

Q: Who is eligible?
A: You may be eligible if:
- You are in receipt of Income Support, income based Jobseekers Allowance or Pension Credit.
- You have no insurance or other resources to meet the need.

Q: How do I find out more information?
A: - Ask someone from Job Centre Plus, they will tell you how to apply.
- Go on line to www.direct.gov.uk

Grants and Loans from the Social Fund

Last Updated - Friday, 05 September 2008
Doncaster Council,
Council House, College Road,
Doncaster, DN1 1BR
Tel: +44 (0)1302 736000
eMail: General Enquiries