Any resident of the Borough can make a complaint to the Planning Services Enforcement section if they have concerns that:
Planning Enforcement receives approximately 800 complaints each year, of these less than 20% of the cases result in any formal Enforcement action. This is because some of the complaints made are regarding activities that cannot be controlled by planning legislation and others are regarding activities that do not require a permission. Most of the breaches, however, are often resolved through discussion and negotiation and without need to resort to formal action.
It must also be noted that it is often not illegal for a person to carry out development without first obtaining planning permission and often no offence is being committed at this stage.
Please view the page 'How do I make a complaint' before calling or writing to the Enforcement section to initiate an investigating, if you have done this, please read the page 'What happens next' on the next procedures the section will do.