Contact Information
Here are the ways you can get in touch with us.
By letter:
Housing Benefit and Council Tax Benefit Section
3rd Floor, Colonnades House, Duke Street,
Doncaster DN1 1ER
By phone:
| Housing Benefit and Council Tax Benefit helpline: | 01302 735336 |
| Investigation Section: | 01302 735343 |
| Free school meals: | 01302 734123 |
| Travel passes for disabled people: | 01302 735336 |
(Staff will answer your calls to any of these numbers Monday to Friday between 8.30am and 5pm. If you phone outside these times, you can leave a message.)
Minicom: (8.30am to 5pm) 01302 735322
(The minicom line is for the hard of hearing only. You will need special equipment to use this line.)
In person:
Our counter on the ground floor of Colonnades House is open at the following times:
Monday to Friday from 8.30am to 5.00pm.
By fax: 01302 734373
E-mail: housing.benefits@doncaster.gov.uk (For general enquiries only.)
Local Services:
You can also get in touch with us at these offices:
Mexborough Library and Customer Service Centre, John Street, Mexborough
Council Offices, The Bridge Centre, Bridge Street, Thorne
- Thursdays from 9am to 12.30pm
We aim to make our service accessible to all our customers. We appreciate that some customers have special circumstances and may need extra help to use our service. For details of the extra help we can give, see the information 'Services for Customers with Special Needs'
Housing & Council Tax Benefits - Frequently Asked Questions
