How we work out your benefit
This leaflet tells you how your Housing Benefit and Council Tax Benefit are calculated.
However, if you pay rent to a private landlord, new rules called Local Housing Allowance were introduced from 7 April 2008 that may affect how we work out and pay your housing benefit. Please use the link here to read more information about Local Housing Allowance or use the link called 'Local Housing Allowance' in the 'More Information' column on the left.
The rent we use to work out your Housing Benefit
This leaflet gives information about the maximum rent we use to work out your Housing Benefit.
However, if you pay rent to a private landlord, new rules called Local Housing Allowance were introduced from 7 April 2008 that may affect how we work out and pay your housing benefit. Please use the link here to read more information about Local Housing Allowance or use the 'Local Housing Allowance' link in the 'More Information' column on the left.
What to do if you don't agree with your benefit
This leaflet explains what you should do if you don't agree with your benefit decision.
What to do if you have a change in your circumstances
This leaflet explains what to tell us and how to 'ring in the changes'.
Backdating benefit
This leaflet gives information about the reasons why we may, or may not, backdate your benefit.
Non-dependants
This leaflet explains who is considered a 'non-dependant' when calculating how much benefit you may be entitled to.
Free School Meals
This leaflet gives information about claiming free school meals for children in full time education.
Housing Benefit & Council Tax Benefit: A guide for tenants
This leaflet gives information about Housing Benefit and Council Tax Benefit for council tenants.
Housing and Council Tax Benefit Customer Charter
We aim to give you an excellent benefits service. This leaflet tells you about what we do, and how well we meet our targets.
Discretionary Housing Payment
This leaflet tells you about getting extra help with your rent and Council Tax
Money and Debt Advice
If you have difficulty managing your money, this Fact Sheet contains useful information about how to do this. It also includes details about many organisations that offer similar help and debt advice.
Local Housing Allowance