High Hedges - What to do

eMail: customer.services@doncaster.gov.uk | Telephone:  01302 736000 | Minicom:  01302 736252 | Fax:  01302 737510 
Address: PO Box 257, The Council House, College Road, Doncaster, DN1 1RN.

When hedges grow out of control

High Hedges Problems can occur if a hedge is allowed to grow unchecked. If you are troubled by someone else's hedge, the best way to deal with the issues is to approach the them and talk to them about your concerns.

The High Hedges Acts only applies to evergreen trees or shrubs comprising of two or more stems and which are above 2 metres in height. The advice given by the government is that the council should only be involved in a hedge dispute as a last resort. 

Sometimes, calling in the council or going to court only makes matters worse - after all you have to live near your neighbours and the solutions given in this leaflet can be tried even if you have already fallen out with your neighbour.

Step 1 : Be prepared

Before you contact your neighbour, be clear in your own mind about what the problem is. For example:

Step 2: Making the first move

It is recommended that this first approach is only to fix a time and place so that you and your neighbour can talk about the problem properly.

You are most likely to be able to sort things out if you:

In these circumstances, you might prefer to make the first move by letter. Think carefully about what you put in it:

Step 3: It's good to talk

How to approach the situation when you get together with your neighbour.

You might want to:

Talking to a stranger - mediation:

If your neighbour refuses to talk to you, you can ask for the help of independent mediators. Mediators are totally impartial. They don't tell you what to do but help you and your neighbour to work towards finding your own answer. You can approach them even if your neighbour hasn't yet agreed to take part. For mediation to be a success both you and your neighbour must co-operate in the process.

Your local mediation service is:

South Yorkshire Victim Offender Mediation Service 0114 241 2790.  Email: rj@remediuk.org.uk

Step 4: Finding the right answer

This is the difficult part because there is no single right answer.

To find what is best for both of you:

Step 5: Putting the answer into practice

Now you have your answer, whether you've negotiated this yourselves or with the help of your mediators.

What to do:

Involving the council as a last resort

If you have gone through the above step and haven't been able to resolve your dispute, you can get in touch with the Council and we can advise you on the next stage.

Before you approach the council, we advise that you write to your neighbour to let them know what you are going to do. Remember, keep the letter short and simple and do;don't make it sound like a threat.  We will expect you to have gone through the steps outlined above before you approach us for help. If we do not feel that you have done enough to try to resolve your complaint, we may ask you to go away and look again at the five steps.

To receive an information pack, please contact Doncaster Council's Customer Services: 01302 736000

Last Updated - Tuesday, 09 September 2008