Public Health Drainage Service Guide

eMail: nuisance.team@doncaster.gov.uk | Telephone:  01302 737096 | Fax:  01302 737950 
Address: PO Box 257, The Council House, College Road, Doncaster, DN1 1RN.

Drainage Responsibilities

The network of drains and sewers which take sewage away from your home is part private and part public.

The large sewers, normally under the road are usually owned by the water company, e.g Yorkshire Water and Seven Trent Water.  These are maintained by the water companies and are called public sewers.  However, in some cases, the whole network of drains and sewers may be private and will be the joint responsibility of all the properties joined to that network.

The drains or sewers which connect your property to the public sewers are referred to as private drains or sewers.  They belong to you as the householder, or your landlord if you are a tenant.  You are responsible for their maintenance and repair, just as you are for the house itself.

 

Drainage Responsibilities

Drainage Responsibilities
Length Responsibility 
A - C Property 1 
B - C Property 2 
D - E Property 3 
H - F   Property 4 
I - J Property 5 
C - E Properties 1 & 2 
E - F Property 1, 2 & 3 
F - G Properties 1, 2, 3 & 4 
K - L Water Company 

If Length C - G was constructed before 1st October 1937 it may be the responsibility of the water company.

When you contact us

Make sure you give your name, address and telephone number (e-mail if applicable).

Keep appointments made and ensure safe access for our people.

Be prepared to make a written statement, where necessary, and, if needed, appear in court.

Co-operate with our staff and behave in the same way that you are treated. Aggressive behaviour will only delay solving your problem.

When we are dealing with you

We will:

*Drainage Surveys are rechargeable

If we get it wrong

Sometimes things go wrong. If you are dissatisfied with the service we have given you then contact the Team Leader on (01302) 737535.

If you are still not satisfied and want to use the formal complaints procedure write to the address supplied at the top of the page.

 
Last Updated - Wednesday, 27 February 2008
Doncaster Council,
Council House, College Road,
Doncaster, DN1 1BR
Tel: +44 (0)1302 736000
eMail: General Enquiries