Doncaster Council

What we do

Noise affects health and enjoyment. The Council has a duty to see that citizens can enjoy peace and quiet. Complaints can be monitored with sophisticated recording equipment and then assessed later at a special laboratory in the Council House. Legal action can be taken including confiscation of equipment and fines up to £5,000 for domestic and £20,000 for businesses. Other action includes the disconnection of sounding burglar alarms that do not meet the Code of Practice standards. The costs involved are recharged to the owners/occupiers.

If you would like to contact us to submit an enquiry, please give the following details when you send your e-mail to nuisance.team@doncaster.gov.uk :

• Your Name
• Address
• Telephone Number
• E-mail address
• A brief description of the enquiry or nature of the complaint and where possible the name and address of the person(s) causing the problem.

For guidance given by DEFRA (Department for Environment Food and Rural Affairs) in their leaflet entitled "Bothered by noise?", please click on the following link:-

http://www.defra.gov.uk/environment/quality/noise/neighbour/suffer/suffer5.htm

• Procedure for Investigation of Noise Nuisance Complaint