Information, Advice, Guidance & Counselling
Information, Advice, Guidance and Counselling
What is Information, Advice and Guidance?
- Young people require access to information so they can make decisions about their lives
- Young people need information/support in a safe and accessible environment, to think through their options
- Young people may need guidance especially when the process or things are unfamiliar
- Young people may need counselling and/or specialist and ongoing assistance from time to time
How is it provided?
By ensuring that young people have access to:
- Information, Advice, Guidance and Counselling that follows a Legal Framework including Confidentiality and Data Protection Policies
- Information at a time when they feel it is appropriate and necessary to address their needs
- Information that is consistently delivered through differing media and in partnership with other service providers.
Service Providers:
| Doncaster Youth Service | Information Staff/ Youth Support Workers
Information points within Young People's Centre of Excellence
Mobile Units
'V' Volunteers Projects |
| Connexions | Personal Advisers @ www.connexionsdoncaster.co.uk/ |
| What Now? | SMS Text Help Line |
| Interactive Services | Phone Help Line - 'The Line'
Emails - Q2A - Bulletin Board
Web Talk - On-line Chat |
| Choices Clinics | Sexual Health Provision
More Than A Number |
| Street Law Plus | Legal Information and Advice |
| Community Legal Services Help | Quality Mark for Assisted Information & General
Access Point for LSC Organisation |
| Library Services | Books |
Information Resources:
| Citizens Advice Bureau | Electronic Information Services - AdviserNet |
| Keyclips | Careers Information and Advice |
| Internet Access | Study Support, general information access 'What Now?' etc |
| Book Based Resources and Leaflets | Browse for information |
| Workshops & Training | Annual programme of activities |
Access is inclusive and delivery of information will be supported by:
Specialist Organisations and Agencies
Information Workers
Adult Mentors
Experienced and Qualified Youth Workers
Peer Groups of Young People
Volunteers
Information, Advice and Guidance Service for young people in Doncaster, based in Duke Street.
Opening Times| Monday | Drop-In Session for Information & Advice Workshops/Activities & Training | 10am – 3pm |
| Tuesday | Appointments Only/ Workshops/Activities & Training
Drop-In Session for Information & Advice | 10am – 12 noon
12 noon – 4:30pm |
| Wednesday | Appointments Only/ Workshops/Activities &Training
Volunteers Drop-In Session
User Group | 10am – 4pm
2 – 4pm
4 - 6pm |
| Thursday | Appointments Only/Staff Training | 10am – 4pm |
| Friday | Drop-In Session for Information & Advice | 10am – 4:30pm |
| Saturday | Drop-In Session for Information & Advice
ISSP – Appointments Only Session | 10am – 2pm
12 noon – 2pm |
Last updated: 18 November 2009
