How to contact the Sundry Debtors Team

If you need to contact us about your invoice or payments

You can use any of the following methods to contact us. Our staff will try to answer your queries as promptly as possible.

By Post

Should you wish to contact us by post, please make sure that you quote your Sundry Debtor invoice/account number in your letter, so that we know which invoice you are referring to, and send it to:

Doncaster Metropolitan Borough Council
Financial Services
Sundry Debtors Team

Colonnades House
Duke Street
Doncaster
DN1 1ER

By Telephone
Should you wish to contact us by telephone, please call (01302) 734454 and choose Option 3 for the Sundry Debtors Team. A member of staff will be pleased to help you. Our office is staffed between the hours of 8:30am and 5pm. A messaging service is available outside these hours for customers who are unable to contact us in normal working hours: please leave your invoice number, name and telephone number. Please have your account details available so that we can deal with your enquiry speedily.

By Fax
Should you wish to contact us by fax, please ensure that you provide your account number and details as well as details on how to contact you should we need further information about your query. Our fax number is (01302) 734373.

By E-mail

Alternatively you can contact us by e-mail using the following link. Please make sure that you quote your Sundry Debtor invoice number so that we can resolve your query and get in touch with you:-

E-mail us now

In Person
You can visit us at Colonnades House on Duke Street in Doncaster to discuss your invoice or payment details during the following times:

Monday to Friday 8:30am to 5pm

Last updated: 03 January 2012 Printable version