Better Care Higher Standards

eMail: adultcontactteam@doncaster.gov.uk | Telephone: 01302 737391 | Fax: 01302 736939
Address: P.O. Box 251, The Council House, College Road, Doncaster, DN1 3DA.

Our standards, your rights

	This page tells how Doncaster Council and Local Health Services have agreed to make things better for people who need support and care.
	It is for anyone living in Doncaster who is over 18 and needs support or care, and for the people who look after them

What you can expect from us when we visit you, or you come to our offices

The person who sees you will be polite and trained to do their job.

They will keep your business private.

Six things that have been agreed

	1. To give you information you can understand so you can find out about services
	2. To ask you about what you need
H	3. To make sure your house has the things you need like special equipment
	4. To give you the help and support you need to stay as independent as you want to be.
	5. To help you get the support you need to look after your health
	6. To help the people who look after you get any support they might need