Public Information PointsThe Local Government Ombudsman is an independent person who investigates complaints about Councils.
The Ombudsman can look at complaints about most Council matters including:
Housing, planning, education, social care, council tax, housing benefit, transport and highways, environmental health, neighbourhood nuisance and anti-social behaviour.
If your complaint has been dealt with by the Council and you remain unhappy with the way the Council has dealt with it, you can approach the Local Government Ombudsman.
The Ombudsman who deals with this Council is Ms. Anne Seex.
To find out more you can call the LGO Advice Team on the telephone number provided above.
The Local Government Ombudsman has a leaflet called 'Complained to the Council? Still not satisfied?' and a complaint form. You can download copies from the Local Government Ombudsman website or from the links below:
