Public Information Points
You no longer need to go into the town centre to discuss issues which affect you in your neighbourhood. Simply call in to your new Customer Service Centre in your local community library. The centres provide you with a face-to-face, one stop shop for Council services in a welcoming and friendly environment.
Visit the Customer Service Centre and talk to a fully trained customer advisor about your enquiry and you will find it is dealt with promptly. While you are there, why not take advantage of the library's extensive services such as enjoying free access to the Internet or renting the latest DVD.
A room is available where you will be able to discuss your business in private. If you run a community group or other organisation, why not book our meeting room so that your group can meet or access more advice at these centres.
If you would rather use our self help facilities, a Public Information Point will be available in the centre to enable you to access a wide range of local information about the Council, transport information and employment opportunities as well as free video messaging, news and games. Fully trained staff will be on-hand to help you use these services.
We have also provided a display area with leaflets and posters to enable you to access information yourself.
Customer Service Centres can be found at:
The Customer Service Centres will be open throughout normal Library hours, each name listed above acts as a link to the details and opening hours of each individual library.
Alternatively you can contact us using the details at the top of the page.
There is also a Customer Service Centre at Colonnades House, Duke Street, Doncaster DN1 1ER (01302) 734666, and a reception at Central Library, Waterdale, Doncaster DN1 3JE (01302) 734470.
These provide the following services only:
Visit these receptions daily between 8.30am - 5pm and talk to a fully trained customer advisor about your enquiry and you will find it is dealt with promptly.
