Doncaster Council

Helping to overcome language barriers

Doncaster Interpretation and Translation Unit (DITU) has been established to ensure that local services are more accessible for members of the community for whom English is not their first language or are unable to communicate effectively enough in English. Interpreters can help to overcome language barriers and ensure that important messages are not missed and that all the community can access service such as Health, Education and Benefit services equally.

At DITU we have a variety of interpretation and translation services available to organisations and it may be that you need to access one or all of them. The Support Officer will visit at a time convenient to you and assess the needs that you have. A package will be then tailored to suit those needs and given to you.

• Interpretation and Translation Service
• Interpretation and Translation Unit Guidelines

Services include:

• Face to Face interpretation - Used for any type of appointment or meeting, when information on procedures need to be explained, to assist with language barriers during client visits or in training.
• Written Translation - letters, posters, information leaflets, agreements (e.g. contracts, working policies, legal information).
• Telephone interpreting - accessing an interpreter directly via the telephone.
• Staff training - using an interpreter, accessing a telephone interpreter.
• Advice and Guidance - ensuring best value for work carried out.

Our commitment

Doncaster Interpretation and Translation Unit is committed to providing a professional and quality service in everything we do. All our interpreters are fully assessed, monitored and continually trained to ensure they deliver excellence. A grading system ensures the most appropriate interpreter is sent to the job requested.

Some of the languages available.

Albanian	French	Kurdish Badini	Pashtu	Swahili
Arabic	Foula	Kurdish Kurmanji	Punjabi	Thai
Bengali	German	Kurdish Sorani	Romanian	Turkish
Cantonese	Greek	Latvian	Russian	Tigrigna
Czech	Gujurati	Lithuanian	Sindi	Ukranian
Dari	Hainanese	Mandarin	Shona	Urdu
Dutch	Hindi	Mirpuri	Slovak	Zaza
Farsi	Italian	Ndebele	Spanish	Zulu

What our customers say about us ...

"The interpreters are always punctual, friendly and helpful"

"Excellent service as usual"

"The interpreter acted very professionally and both ourselves and the clients are very pleased with her" Health Professional

"All interpreters booked have arrived punctually. Their service has been very good and their attitude helpful" Immigration and Advisory Service

"A prompt and efficient service as always" Doncaster Asylum Seekers Support Team.

Becoming an interpreter

At DITU we are always looking to expand the register of interpreters and would welcome anyone with a second language to apply. Anyone wishing to apply should contact one of the administration team for further advice using the details at the top of the page.